Terms and conditions

The following Terms and Conditions apply to both Business & Residential contracts.

  • Granite is a natural material and is subject to colour and texture variations, only the claims for visible, unnatural cracks and/or manufacturing defects will be considered. While every precaution is taken to prevent this, liability will be limited to the replacement and installation of the material only.
  • Open linkage gaps shall be filled with epoxy resin (maximum width of 4mm).
  • Exclusive Granite Design cannot be held responsible for any damages or losses arising from electrical, plumbing and/or carpentry work associated with the installation of the granite / quartz / marble / neolith slabs.
  • Quotations are valid for thirty (30) days only.
  • Prices may be subject to change after the final measurements have been taken on site.
  • A 60% deposit is required on acceptance of the quotation.
  • All goods remain the property of Exclusive Granite Design until the outstanding amount is paid in full.
  • Interest of 2.5% per month will be levied on overdue accounts.
  • Please allow 7 – 10 working days for delivery and installation from the date of the acceptance of the quote.
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